When starting a new live meeting, you are logged into your Fileboard account as the “Organizer” of the live meeting. This means that viewing your own live meeting in the same browser won’t allow you to track analytics as a viewer.
If you wish to test the analytics and see what your Live Meeting looks like, as a viewer, you will need to copy the Live Meeting URL into your mobile device or a different web browser. Viewing the Live Meeting you created from a different platform will allow you to create analytics that you can see when testing.
If you have any further questions regarding live meetings you can visit our Knowledge Base HERE.