When you are trying to import the contact and the file is not properly formatted (i.e. the first and last names are merged in the same column), Fileboard can address the discrepancy. Your column headers are automatically detected and you'll be able to map them to the correct contact attributes. 

  • In the case of first and last names in the same column, import the contacts into a buckets then the file is imported change mappings to:
                - Change 'First Name' mapping to 'Name'
                - Remove the 'Last Name' mapping to 'Null'
  • When the import is completed, the the name fields will split as First Name and Last Name by itself. 

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